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(YOUR PERSONAL DETAILS ARE NOT OUR BUSINESS)

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Frequently Asked Questions

  • Q: Can I get a Refund or Exchange my Voucher?
  • A: No. Once a voucher has been issued, it cannot be revoked or cancelled by Bitvoucher. We are unable to make any exchanges or process any refunds.
  • Q: What is Bitcoin?
  • A: Bitcoin is a digital currency that enables instant payments to anyone, anywhere in the world, please visit WeUseCoins for more details.
  • Q: How does the ordering process work?
  • A: First, select the Mega Pro package that you want. We will then forward you to zipbit, our selected Bitcoin Merchant Processor. Once zipbit sees your payment transaction on the Bitcoin Network, they will send you back to our site where we will wait until we receive payment confirmation notification from zipbit. After we receive confirmation, you will receive your voucher code on your permanent orders page.
  • Q: How quickly will I receive my voucher?
  • A: Generally within one Payment Confirmation on the Bitcoin Network, please note your Mega voucher code is not your BVID.
  • Q: How do I activate my voucher on Mega?
  • A: Visit This Page and enter your voucher code in the box labeled voucher code, click on the red Continue button and your voucher will then be activated.
  • Q: What do you mean "YOUR PERSONAL DETAILS ARE NOT OUR BUSINESS"?
  • A: The Bitcoin payment system allows its users to make payments without revealing their identities or other personal information, unlike credit cards, Paypal and similar systems. Both Bitvoucher and our payment processor, zipbit, believe that an excess of customer information is already collected through existing channels, and we like to consider ourselves a haven from the intrusive nature of most payment processors.
  • Q: How do you track my order without asking for personal details?
  • A: We place a tracking I.D. in your browser (BVID located in the top left of your screen in blue) so we can identify you in the future; do not clear your browser data before completing your order and obtaining your Mega Voucher or you'll be unable to retrieve your Mega Voucher code.
  • Q: Does Bitvoucher have a direct relationship with Mega?
  • A: Yes. We are an authorized reseller of Mega Pro Vouchers.
  • Q: How do you determine pricing in Bitcoin?
  • A: We base the pricing in EUR on current market conditions.
  • Q: Bitvoucher is so cool! Can I become an Affiliate?
  • A: Yes. We pay a 10% commission in Bitcoin. Read More Here.
  • Q: I think Bitcoin is for wackadoos, so I only use global, industry-dominant payment methods like Visa, Mastercard, American Express and Paypal. Can I still use BitVoucher?
  • A: No. Check out the numerous other Authorized Mega Voucher Resellers that accept your preferred forms of payment. Bitvoucher is wackadoo-friendly, and accepts only Bitcoins as payment.

->-> YEARLY VOUCHERS WILL NOT BE RESTOCKED <-<

BUY BITCOINS LOCALLY OR READ HOW DO YOU BUY BITCOINS